FAQ

1. How can I place an order?

You can easily order directly through our website www.mdhfood.com.
Simply add your favorite products to the cart, proceed to checkout, and fill in your delivery details.

2. How long does delivery take?

Orders are usually delivered within 3–5 working days in major cities, and 5–7 days for other areas across Pakistan.

3. What payment methods do you accept?

We accept:

Cash on Delivery (COD)
Bank Transfer / Easypaisa / JazzCash

4. What if I receive a damaged or wrong product?

No worries! Please contact us within 3 days of delivery at
📧 customercare@mdhfood.com
Include your order number and photos of the product — we’ll arrange a quick replacement or refund.

5. Can I return a product?

Yes, returns are accepted if the product is unopened, unused, and reported within 3 days of delivery. For hygiene and safety, food items that have been opened cannot be returned.

6. Are MDH Food products natural?

Yes! All MDH Food products are made from 100% pure, natural, and chemical-free ingredients. No artificial colors, flavors, or preservatives — just authentic desi goodness.

7. How can I track my order?

Once your order is confirmed, you’ll receive a tracking number via email or SMS. You can use it to check your delivery status anytime.

8. How can I contact customer support?

You can reach our support team anytime:
📧 customercare@mdhfood.com
📱 +92 321 4129013
🕒 Monday to Saturday – 10:00 AM to 7:00 PM

9. Do you offer bulk or wholesale orders?

Yes! For bulk or business inquiries, please email us at customercare@mdhfood.com with your requirements, and our team will get back to you shortly.

10. Why choose MDH Food?

Because we bring pure, desi, and healthy food straight from nature to your table — with honesty, quality, and tradition in every pack.